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SOLAR PANEL BREAKDOWN SERVICES

Due to our vast experience in the Solar field we are able to offer a unique Solar panel breakdown services. For many years, the Solar industry has been plagued with many 'quick profit' companies. This has left many people with panels that have little or no maintenance back up, or in the worst case scenario, a broken down panel.
In reality Solar Panels are pretty simple, and all work very much on the same principals.
We have the technical skills and depth of knowledge across a wide range of Solar Panels, to be able to offer this service. Listed below is our schedule of charges for this service.

Service Level Callout 1

This service provides the services of an engineer on site for up to 2 hours. This should be sufficient to identify the reason for panel failure and fix minor problems.
If the engineer is unable to fix the problem on the day, a full report will be generated for the customer, indicating the exact nature of the fault and the full cost of repair.
The price includes consumable materials.
System parts are charged separately:

No call out charge

Service Level Callout 2

This service call is the same as service level 1, but two engineers are required on site for safe roof access, and working practices.
The price includes consumable materials.

System parts are charged separately.

Reduced Service Level Charges

Reduced level service charges are available where significant reductions in on-site time or travelling are possible.
Specific examples would be where the fault is clearly identifiable before the callout, or where the call out is timed to correspond with our engineer already being in the area.
All service charges must be fully agreed with AJK Services before any callout will take place.



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